Privacy Policy

Last Updated: 20th September 2025

Arch and Atelier (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and booking services.

1. Information We Collect

When you make an appointment using our website, we may collect the following information:

Name
Email address
Phone number
Appointment details (service, date, time)
Payment information (if applicable)

This data is collected through our appointment booking system powered by the Amelia plugin for WordPress.

2. How We Use Your Information

We use the information you provide to:

Schedule and manage your appointment

Send confirmations, reminders, or updates
Respond to your inquiries
Process payments (if applicable)
Improve our services

We will never sell your personal data to third parties.

3. Data Sharing

We may share your data with trusted third parties only when necessary, including:

Amelia booking plugin (for appointment management)
Website hosting provider (for site functionality)
Payment processors (for billing, if applicable)

These providers are required to safeguard your information and only use it to provide contracted services.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

5. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Withdraw consent to marketing communications
Request data portability (where applicable)

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, but some website features may not function properly.

7. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Arch and Atelier
Email: kcsurry@hotmail.com